Privacy Policy

We collect information that you provide directly to us, including: • Personal identification information (name, email address, phone number, address) • Information about your family and childcare needs • Payment information for our services • Any other information you choose to provide We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior.

We use the information we collect to: • Provide, maintain, and improve our childcare placement services • Match families with appropriate nannies • Process transactions and send related information • Send you technical notices, updates, and support messages • Respond to your comments, questions, and requests • Communicate with you about services, offers, and events • Monitor and analyze trends, usage, and activities • Comply with legal obligations

We may share your information in the following situations: • With nannies and childcare providers to facilitate our services • With service providers who perform services on our behalf • To comply with legal obligations • To protect our rights, privacy, safety, or property • In connection with a merger, acquisition, or sale of assets • With your consent or at your direction

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Under Swiss data protection law and GDPR (where applicable), you have the right to: • Access your personal data • Correct inaccurate data • Request deletion of your data • Object to processing of your data • Request restriction of processing • Data portability • Withdraw consent at any time To exercise these rights, please contact us at privacy@nannyagencyzurich.ch

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, see our Cookie Policy.

We use Google Analytics 4 (GA4) to analyze website traffic and improve our services. Google Analytics is a web analytics service provided by Google LLC. GDPR Compliance: • Google Analytics is ONLY activated after you explicitly consent to analytics cookies through our cookie consent banner • If you decline analytics cookies, no Google Analytics tracking will occur • We have enabled IP anonymization, meaning your IP address is truncated before being sent to Google • We do not use Google Analytics data for advertising purposes Data collected by Google Analytics includes: • Pages visited and time spent on each page • Browser type and device information • Geographic location (country/region level only) • Referral source (how you found our website) You can opt out of Google Analytics tracking at any time by: • Declining analytics cookies in our cookie consent banner • Installing the Google Analytics Opt-out Browser Add-on • Using browser privacy settings to block cookies For more information about how Google processes data, please visit: https://policies.google.com/privacy

Our services involve childcare, and we take children's privacy very seriously. We do not knowingly collect personal information from children under 16 without parental consent.

If you have questions about this Privacy Policy, please contact us: Nanny Childcare Zürich 8001 Zürich, Switzerland Email: info@nannykinderbetreuung.ch